RETURN & REFUND POLICY

For Goods & Services

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Adwait Foundation®, Delhi, India.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Adwait Yoga School, accessible from https://adwaityoga.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Fee Refund Policy

It is suggested that all students carefully consider the time and resources required for any program before applying for the same at Adwait Yoga School.
 
The advance deposit submitted for any program is non-refundable.
 
In case of any emergencies, if a student can’t attend the registered program, Adwait Yoga School can permit him/her to join the same program in any upcoming scheduled one within 12 months.
 
No Refunds, Credits or Transfers are done on cancellation, during or after the course starts.

Fee Inclusions and Exclusions

Fee Inclusions

The Fee includes the Tuition fee, mandatory text and Certificate (but not the registration fee with Yoga Alliance or any other Registrar).

Fee Exclusions

  • Food, Accommodation, and Boarding (can be arranged at extra cost)
  • Transfers (can be placed on request at additional cost)
  • Other personal requirements
  • Anything not explicitly mentioned in Inclusions

Foods & Accommodation

Those who need food and accommodation are provided with the same at actual cost.

Your Order Cancellation Rights for Goods

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
 
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
 
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
 
By phone number: +91-9212774778
By mail: D-22, Lower Ground Floor, Amar Colony, Lajpat Nagar IV, New Delhi – 110024, INDIA
 
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

D-22, Lower Ground Floor, Amar Colony, Lajpat Nagar IV, New Delhi – 110024, INDIA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [email protected]
  • By phone number: +91-9212774778
  • By mail: D-22, Lower Ground Floor, Amar Colony, Lajpat Nagar IV, New Delhi – 110024, INDIA
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